ON-SITE RESIDENT MANAGER Pan American Properties, Inc. is looking for an experienced On-Site Resident Manager for a 33-Unit residential apartment community in located at 10442 Lampson, Garden Grove, CA 92840.

The On-Site Resident Manager is called upon to function in the following areas

1) establishing and promoting a community environment

2) be available to residents & assist their needs

3) perform administrative responsibilities

4) serve as the primary responsibility for the financial operations of the community by maximizing the income and controlling the expenses of the apartment community.

The ideal candidate is customer service oriented, reliable, positive, energetic, and professional.

Candidates need previous experience as a previous on-site property manager with a commitment to apply their very best in a high-energy environment.

Position Overview:

Unit Description: 2 Bed, 1 Bath 

Rent Credit: Receive a partial rent credit of $831.67 (Manager's rent is $1,633.33; Full Market Value rent is $2,495).

Pay Rate: $20 - $22 per hour

Schedule: Part-Time, 10 Hours Per Week (2 Hours Per Day, 5 Days Per Week - Monday to Friday - Flexible Within Daytime/Business Hours)

Job Duties/Responsibilities

• Demonstrate ability to understand financial goals, operate asset in owner’s best interest in accordance with company policies & procedures, and comply with Fair Housing, State and Federal laws
• Ensure community is rented to fullest capacity by utilizing marketing strategies to attract prospective residents
• Interpret, enforce, and explain the apartment lease and all policies proactively during check-ins and welcomes
• Walk property and/or building to address safety concerns, maintenance items, pool or landscaping issues and cleaning needs
• Ensure community is maintained to the best possible physical condition within the limits of the established budget
• Review, report, and document all necessary maintenance requests
• Ensure community appearance and repairs are noted and completed on a timely basis
• Oversee and ensure all resident move-ins, move-outs, rent increases, and evictions are processed in a timely manner
• Monitor conduct of residents to ensure compliance with house rules, regulations, and lease; enforcement of apartment rules, maintain written records, and report occupancy violations, disturbances and other infractions by tenants and guests
• Responsible for managing daily operations of community related matters, by investigating and resolving resident concerns, and initiating corrective actions
• Complete various daily and month-end reports including collection of rent, administration of late fees, three-day notices, and delinquency notices
• Attend company trainings, provide input and direction, and develop action plans for community improvement

Educational Requirements:

• High School Diploma or Equivalent (higher education preferred)

Skills, Training, or Qualifications:

• Minimum of 1 year of experience as an on-site property manager and/or highly relevant experience with consistent property management is required
• Strong computer literacy with knowledge of Microsoft Office Suite, including Excel, Word, and Outlook is required
• Experience in budget preparations and monthly reports preparation is highly desired
• Strong knowledge of landlord tenant law and regulations, including Fair Housing Laws
• Strong knowledge of maintenance operations as it relates to apartment communities
• Strong interpersonal and communication skills in order to interact effectively with prospects, residents, peers and management
• Effective administrative, organizational and time management skills

Required Background Screening/Reference Check:

A thorough background check and drug-screening will be conducted prior to placement. (A conviction may not necessarily disqualify you from employment from Pan American Properties, Inc.)

*Pan American Properties, Inc. provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made.